Matola Tools

Contact Us

Have a question about one of our tools, spotted a bug, or want to suggest a new utility? We welcome your feedback and inquiries.

Send a Message

Please fill out the form below. Because Matola Tools is a static, client-side website with no backend database, submitting this form will open your default email client with your message pre-composed, or you can email us directly.

Inquiry Categories & Guidelines

To help us assist you promptly, please choose the category that best matches your message:

  • Bug Reports: Encountered an unexpected error or calculation issue? Please include the tool name, your operating system, browser version, and a sample input that triggered the problem.
  • Feature Suggestions: Have an idea for a new browser-based utility or an improvement to an existing tool? We are always looking to expand our collection.
  • Content Corrections: Spotted a factual error or typo in one of our educational guides? We review and update our documentation regularly.
  • Privacy Inquiries: Questions about our client-side architecture or data privacy practices are always welcome.
Direct Email Address

You can also reach out to us directly at:
info@matola.my
(Please update this placeholder email address before publishing to production.)

Expected Response Time

As an independently maintained utility platform, we personally review all messages and typically respond within one to two business days.

Responsible Vulnerability Disclosure

If you believe you have discovered a security vulnerability or potential code injection vector in any of our client-side tools, please notify us immediately via direct email with the subject line [Security Vulnerability]. We take security seriously and prioritize prompt investigation and remediation of all reported concerns.

Privacy of Your Inquiries

Any email messages, contact details, or technical feedback you provide will be used solely to respond to your specific inquiry. We do not sell, rent, or share your contact information with third parties, nor do we add email addresses to marketing newsletters without explicit consent.